Sometimes you don't think you've lost or forgotten your password, but it's not accepted during authentication.
The message "incorrect password" then appears.
What to do if your password is incorrect?
The first thing to do in this situation is first to re-enter your password several times.
Check your ID
If the latter is still not accepted, it may be your ID that is not good because of a typo, or your ID/password combination may be inaccurate.
So check the spellings of your credentials carefully while looking at whether they are the right ones for that site. It may happen that one mistakenly enters the codes from one site to another, in which case it makes sense that the latter does not recognize them.
Make sure the site is working properly
If nothing changes despite your best efforts and audits, it may be that the problem may not come from you.
Indeed, the site may be unavailable or damaged momentarily, and the best solution is to wait for it to be repaired.
Don't hesitate to consult forums of other users, to see if others you encounter the same situation, in which case the existence of a problem on the site becomes very likely.
Countering possible hacking
If you are the only one who knows about this problem, then it may well be that your account has been hacked and that the hacker has changed your password.
In this case, make sure you haven't received any emails that mention a password change.
- If this is the case, some sites offer in this same email to make a report or recover your account if you are not the author of the password change.
- If the email does not contain any such links, you can always contact the site managers to explain the situation while making it known around you that you have been hacked your account to avoid any nasty surprises.
Other things to do if you forget a password
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